Shipping & Returns
We do not accept returns or issue refunds, but if you have a problem with an item please contact us so we can review your situation at firstname.lastname@example.org. As with trying any new drinks, you’ll love some and for some, not so much. For those you don’t love, consider trying a few more times and varying the ingredients, as some drinks are an acquired taste. If it’s still not for you, consider gifting it to a friend.
We offer local door delivery between Virginia Beach, VA and Richmond, VA and shipping within the US. For orders $100 or more, we deliver or ship for free. Orders under $100 are delivered for a flat rate of $10 or shipped for the going USPS rate. Not sure if we deliver to you? Email us at email@example.com.
We use 100% compostable mailers made from plant material that is suitable for home composting and our shipping boxes are made from post consumer waste (PCW) material.
Our wrapping tissue is made from 100% PCW material and our stickers are Forest Stewardship Council (FSC) certified, on acid free paper and printed with soy ink.
Our packing tape is FSC certified, printed with soy-based ink and is water activated.
We ship 100% carbon neutral. This means, the impact of shipments are measured and offset by the funding of projects aimed at reducing carbon emissions.
We’re also super scrappy and try to reuse everything that comes to us during the course of business. Don’t be surprised to receive re-used shipping material.
In some instances we’re bound by regulations or logistics when shipping, but in every scenario, we’re committed to creating less waste than before.